Testimonials
Testimonials & Reviews
Esperanza Behavioral Health and Services always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 176 reviews with an average rating of 4.89 out of 5 stars. Please read what others are saying about Esperanza Behavioral Health and Services below, and as always, we would love to collect your feedback.
"Amazing staff, Hamm is amazing."
Amazing staff, Hamm is amazing. The level of calmness, respect and knowledge he had was honestly refreshing to experience as a mother who only wants the best for her son. I felt like he truly wanted to hear our concerns/questions. With that being said, I would definitely tell anyone to come to this place! Thank you!
Vanessa Virgile
"Dr. Jacobs is the very best professional"
Dr. Jacobs is the very best professional I have had the honor to meet. I am so pleased with her services, that I took my entire family to her.
Thank you Dr. Jacobs
Joralis Gomez
"Dr Jacobs is extremely kind"
Dr Jacobs is extremely kind psychiatric specialist that exhibits a vast working knowledge of psychiatric, emotional, and mental disorders and the issues and symptoms that stem from these disorders. I always felt at ease with her and I have really appreciated and benefited from being under such excellent care.Thank so much for your help in understanding diagnosis in my teen daughter.
Maria M Castro
"Dr. Jacobs is the best."
Dr. Jacobs is the best. She cares for her patients and treats them with utmost respect & professionalism.
Update: It took me 4 years to find Dr. Jacobs and she has gone above & beyond to make sure that my medications work well and help me. I cannot be more grateful to have found her. She is more than a Doctor, she is woman that is true to her values, and true to her profession; being a Doctor is her calling.
Nicky “Mamina” R.
"Ms.Giovanna is an amazing therapist!!"
Ms.Giovanna is an amazing therapist!! I feel comfortable talking to her about anything! She really helps me.
Angel Grantley
"Dr. Hamm is easy to talk"
Dr. Hamm is easy to talk to, listens, is very professional online or in-office and convenient scheduling.
Daniel Stevens
"I love Dr. Jacobs"
I love Dr. Jacobs. I’ve been with her for over 10 years. She’s awesome, she cares, she listens to you and your needs. She cares for all my family members as well.
Chans Martinez
"Dr. Jacobs-Alvarez is great"
Dr. Jacobs-Alvarez is a great psychiatrist and very professional. She takes time to listen to her patients and treat them with care and respect. She is very knowledgeable about her job and I haven’t had any complaints about her.
M Wiggins
"Dr. Jacobs is very dedicated"
Dr. Jacobs is a very dedicated and extraordinary professional that really cares about her patients. The personal at Esperanza Behavioral has been also attentive and kind.
Aryan Shark
"Wonderful and caring doctor!"
Wonderful and caring doctor! Dr. Jacobs-Alvarez is one of the most caring, intelligent, and amazing doctors I have ever known. The whole team is amazing. Truly love them!
Aidaelina Corchado
"well manage process"
I have in the last 15 years tried a variety of behavioral services and none comes close to Esperanza. The insight and well manage process is second to none. There’s more that I could add but each individual would be well advise to give it a try.
Cesar Gonzalez
"Giovanna is professional"
The staff is very friendly and helpful. I enjoyed working with my therapist, this was my first time utilizing a need such as this. But I am glad I took advantage of this service. Giovanna is professional, polite, nice and empathetic. I really appreciate her patience and understanding.
Sheeka Hawkins
"she has made a difference in my life"
Been whith Doctor Jacob’s since 2016 till present she has helped me talk to her things that I have hide since I was 7 years old which gave me PTSD and of course I’m Bipolar 1. Is so easy to talk to her and she always makes me feel better 😌 I own my own business because she believed in me. And I became a Logistics Broker for that I will always appreciate 🙏 she has made a difference in my life and I pray to God I remain her patient. Don’t get me wrong I put her through a lot and she is always professional 💯. My Business is Exodus Logistics Specialists LLC. Look me up 😃
Oneida Fernandez
"positive and supportive manner"
My 17 year old son has been a patient of Mr. Walker for a couple of years now. We have been extremely pleased with the treatment and the positive, supportive manner Mr. Walker has with my son. Mr. Walker has helped us through some difficult and challenging times. He has always been available for us and often times spent extra time with us. Mr. Walker and the Esperanza staff are very professional and handle any records regarding forms you may need, very quickly and efficiently.
Lynn S
"Dr. Jacobs is the best"
Dr. Jacobs is the best. Her genuine concern and ability to put issues in perspective is an amazing skill. Our whole family is in awe of her skills and her care. We have gone through horrific times, but she has been able to be there for us and give us the support and love we needed during those times. She is an excellent doctor. God bless her.❤️🙏🏽
Silvia diaz
"Dr Alveraz has greatly helped me"
I have been a patient for several years and I would not trade the care and compassion I recieve from Dr Jacobs-Alveraz, Mr Walker P.A, RN Garcia. and all the remaining staff. They are wonderful. Dr Alveraz has greatly helped me through several transitions and life changes. I would recommend them to others.
Richetta Andino
